A New Approach to Parking Garage Repair Contractors

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You notice a problem in your garage. Maybe a crack has formed in a concrete pillar. Maybe a patron complained about staining on their car. Or maybe you’ve noticed that your parking structure leaks after a heavy rain. Now that you’ve identified a potential problem, the next question is — who do you call?

Unfortunately, the answer isn’t always obvious. What you see on the surface might not be the root cause of the problem. And completing superficial fixes in lieu of what’s actually needed can lead to more expensive repairs down the line. So, how do you get started when you need a repair?


The traditional approach to finding a contractor

There are many different types of contractors who may need to get involved in maintenance and repairs, depending on the scope of work. And at times, hiring parking garage repair contractors won’t be enough. You may also need to get an engineering firm, project manager and even a consultant involved.

But working with multiple vendors can get tricky fast. First, it can be hard to make sure they’re all communicating with each other — and with you. Each vendor may have a different communication process, and unless you’re heavily involved in the work that’s being done, you may not always be aware of who’s talking to whom. For instance, have the structural contractors verified that they can execute the plans from the engineer? And if they haven’t, who’s following up on it?

That also brings us to the issue of accountability. If something doesn’t go as planned, someone has to sort out who’s responsible for fixing the issue. In traditional parking garage maintenance and repair processes, that task typically falls on the facility manager and can require hours of back-and-forth, which may lead to change orders that eat into your annual budget.

Additionally, the construction of your parking garage may play a role in what contractors you need. A precast parking garage will have different considerations versus a cast-in-place garage, so it’s important to find experts who specialize in the services you need. For example, certain waterproofing contractors may be highly experienced in applying elastic joint sealants in a precast structure, but they may not be as experienced in applying topical sealers.


The streamlined approach to choosing a contractor

So, with all those considerations in mind, how do you find parking garage repair contractors (and other necessary service providers) with the right mix of expertise, responsiveness and ownership? You could put together your own team, making phone calls, coordinating separate organizations and managing the work yourself. But there’s an alternative approach: Find a partner who manages it all for you.

When you partner with StructureCare, we serve as a single point of contact for parking garage maintenance and repairs. In fact, you don’t even need to determine what the problem is. If you see something that concerns you, simply contact us and we’ll come out to diagnose the problem right away.

After we’ve identified the root cause of the issue, we’ll make a customized, engineering-led recommendation on how to fix it. We’ll even provide a timeline and a price quote, guaranteeing that the price we’ve quoted for the scope of work won’t change even if we run into unexpected challenges after we get started.

Once you’ve signed off on the plan, our team owns the whole process. We’ve established relationships with the best firms in the industry — from parking garage restoration contractors to concrete repair contractors — and we’ll coordinate any onsite work that needs to happen. We’re also fully accountable for delivering the project on time and within budget. That means if something doesn’t go as planned, we’re committed to making it right with no extra effort on your part.

Our streamlined approach gives you a single point of contact for concerns, questions and problems related to your parking garage. We’ll also communicate the status of ongoing projects as often (or as little) as you’d like. And without the need to coordinate structural contractors, engineers and other outside vendors, you’ll have more time to focus on the day-to-day operations at your facility and the needs of your customers.

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